Where are you located?
We are headquartered in Baltimore, MD with an additional site in Fremont, CA. Our clients are from all over the country.
 
Do you offer customized hosting packages?
We have 3 standard web hosting packages. However, we also offers dedicated servers (servers that host ONLY your website) and custom hosting packages if the more popular hosting packages do not suit your needs. Pricing for customized packages is based on your specific needs. Please call for details.
 
How much space do I get?
Our standard plans range from 30 Mb – 1 Gb of storage, however more storage is certainly available upon request.
 
Can you transfer my existing domain name and/or content?
Yes! Best of all, our transferring services are free!
 
How much room is there for growth, and will it be any hassle?
The migration between our packages is seamless. If you are not sure how much space you need, you can sign up for our starter package and migrate up to a larger package at any time.
 
Do you offer FTP access?
Absolutely. You will have FTP access to your site with all of our packages. If you are not sure what this means, you probably don’t need it.
 
Can I use scripting on my site, and is it okay to conduct e-commerce?
Yes, of course. Scripting capabilities are supported by all our servers. In fact, you will have your personal CGI-bin. E-commerce sites can even be run on our starter plan.
 
Are there restrictions on the content of my site?
Sites that may be refused include sites inciting racism or hatred, sites depicting excessive graphic violence, and any site that includes illegal material.
 
What specific software do you support?
We support FrontPage extensions. Our secure servers support PHP and Perl scripting and MySQL database capabilities. You will also have a personal CGI-bin supporting your website scripts. Our hosting can support extensive e-commerce capabilities from small, home-based sites to corporate solutions.
 
Anything else I should know?
Emagine Web Hosting prides itself on incredible customer service. Please, call us with any questions you have. Our support is free. Ask any questions that come to mind. Whether you pay $20 a month or $2,200, we value your business. Emagine Web Hosting includes plenty of extras with all its web hosting plans.